Memos

RIU Hotels & Resorts to Offer Book Now, Pay Later Payment Options to Guests through Flex Pay

We’re excited to announce a partnership with RIU Hotels & Resorts. RIU, which is still owned by the Riu family, specializes in holiday resorts with over 80% of its establishments offering its acclaimed All Inclusive by RIU service. This new partnership gives travelers the ability to spread the cost of their vacation over time and provides RIU’s guests an all-inclusive vacation paid for in simple, affordable monthly installments through Flex Pay.

The RIU chain, founded in Mallorca by the Riu family in 1953 as a small holiday firm, now has more than 100 hotels in 21 countries. In 2023, the RIU chain was the leading Spanish hotel chain by total revenue and welcomed 6.4 million guests. When booking on RIU.com, travelers can access a variety of getaways - from family vacations and couples trips to solo adventures. From the Maldives to New York City, there is a RIU experience for everyone.

“We’re excited to offer this new flexible payment option to our U.S. users on our website,” said Juan Campins, VP Digital Channels, RIU Hotels & Resorts. “With Flex Pay we’re able to help travelers pay for their stay on their own timeline, making our offerings accessible to more people."

"We are excited to welcome RIU Hotels & Resorts to the Flex Pay hospitality family," said Tom Botts, President, Flex Pay. "This partnership will give guests the flexibility to book their trips to any one of the 100 RIU properties around the world, allowing them to explore the fantastic RIU locations and pay on their own schedule."

Financing rates vary per customer and are offered in 3, 6, 9, 11, 18, and 24 month terms.

About Flex Pay

Flex Pay is a Buy Now, Pay Later solution offered by Upgrade, Inc. Upgrade offers affordable and responsible credit, mobile banking and payment products to mainstream consumers. Upgrade has delivered over $35 billion in affordable and responsible credit to over 6 million customers since its inception in 2017. The company's headquarters are in San Francisco, California, with an operations center in Phoenix, Arizona, a technology center in Montreal, Canada, and regional offices in Atlanta, Georgia, and Irvine, California. Upgrade is a financial technology company, not a bank. More information is available at: https://www.upgrade.com and https://www.upgrade.com/en-ca/flex-pay/