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What you need to know about Upgrade and Flex Pay.

Flex Pay - formerly Uplift - is now part of the Upgrade product family. As you may notice Flex Pay and Upgrade appearing more frequently together in your communications and transactions, we want you to feel confident knowing that Flex Pay is simply an extension of Upgrade's commitment to providing you with flexible financial solutions.

Think of Upgrade as the parent company and Flex Pay as part of our family of services. You'll continue to receive the same high level of service and security you've come to expect from Upgrade, just with some communications coming under the Upgrade name.

What this means for you:

• Your account security remains unchanged • Your existing account relationships stay the same • All support channels continue to be available • Your login credentials remain valid • The same trusted team continues to manage your account

If you see Flex Pay mentioned in your communications or transactions, you can proceed with confidence knowing it's simply Upgrade working to serve you better. If you have any questions, our support team is here to help at (844) 558-5687, Monday - Friday 5AM - 7PM PT and Saturday - Sunday 6AM - 5PM PT.

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