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How do I file an identity theft claim as a Premium subscriber?

If you believe a covered stolen identity event has occurred, call one of the phone numbers below immediately and be prepared to provide details on how, when, and where it occurred. A signed, sworn proof of loss or affidavit may be required and must be submitted within 60 days.

To start your claim, call the appropriate number below:

Customer Type

Contact

Phone Number

Received a Boost Money™ Card

Benefit Administrator (toll-free)

(866) 679-5660

Opted out of Boost Money™ Card

Upgrade Customer Service

(866) 996-5641

Please note that if you have opted out of a Boost Money™ Card, proof of a premium subscription is needed in order to file your claim.

For complete details on coverage and exclusions, please see the Boost Money™ Guide to Benefits PDF.