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What if I want to return something and the store won’t take it back?

Premium includes Return Protection. If you try to return an eligible item within 90 days but the store won’t accept it, you may be reimbursed up to $250 per item and $1,000 per year.

How to file a claim: You are not satisfied with your purchase and the retailer will not accept the return, call the Benefit Administrator, within ninety (90) days of the date of your purchase, at 1-888-565-8472, or call collect outside the United States at 1-303-967-1096.  The customer service representative will ask you for some preliminary information about your claim and send you a claim form. Return the completed claim form within thirty (30) days of the first notice of loss to the Benefit Administrator along with the following items:

●      Your original itemized sales receipt for your purchase or original packing slip in the case of mail order purchases

●      A copy of your monthly billing statement (showing the last four [4] digits of the Account number) demonstrating that the purchase was made on your covered Account.

For complete details on coverage and exclusions, please see the Boost Money™ Guide to Benefits PDF.

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