How will I be informed about my Mobile Deposit progress and any issues?

Once you've submitted the deposit, you'll immediately receive an email notification confirming that we've received your deposit request. You’ll also receive a second email on the business day the deposit is processed confirming expected fund availability.   

If there are any issues with your deposit, we will send a follow-up email informing you of the issue (e.g., if there are insufficient funds in the source account). If you have additional questions, you can call us at (844) 319-3692 Monday - Friday 5AM - 7PM PT, Saturday & Sunday 6AM - 5PM PT.

Mobile Deposit is only available for Active Accountholders.

Articles in this section

• Are there any fees associated with my Rewards Checking Plus / Preferred account?
• Are there any fees to use Mobile Deposit?
• Are there limits to deposits using Mobile Deposit?
• Can a deposit be canceled once it is submitted through Mobile Deposit?
• Can anybody have a Rewards Checking Plus / Preferred account?
• Can I deposit a check via Mobile Deposit to be applied to my personal loan or Upgrade Card?
• Do I receive statements for my Rewards Checking Plus / Preferred account?
• Does Rewards Checking Plus / Preferred have a mobile app?
• How can I access the Mobile Deposit service?
• How can I earn cash back with my Rewards Checking Plus account?