[Contractor Only] What does my customer need to provide when applying for a Home Improvement Loan through Upgrade?

Once pre-approved, customers will be directed to a To-Do List through their Upgrade account. Some customers may have nothing further to provide. Others may need to provide supplemental information, such as identification or income documentation.

Upgrade will keep the customer updated throughout the application process, but we recommend that the customer checks their email and their Upgrade account’s To-Do List regularly for the latest information on the status or any required documents. The faster we can verify the customer’s information, the faster a credit decision can be made!

Articles in this section

• [Contractor Only] How do my customers pay me through Upgrade?
• [Contractor Only] What are the interest rates available to consumers?
• [Contractor Only] What if my customers usually pay in cash, why would using Upgrade be beneficial?
• [Contractor Only] How do I receive funding for the project?
• [Contractor Only] How do I submit a payment for my contractor fees?
• [Contractor Only] How do my customers submit an application?
• [Contractor Only] How long will it take to receive funds when starting a project?
• [Contractor Only] What does my customer need to provide when applying for a Home Improvement Loan through Upgrade?
• [Contractor Only] What happens if I can’t complete the home impovement project in the allotted time?
• [Contractor Only] What happens if I don’t use all the funds my customer was approved for?