How do I close my account?

You can close your account by calling our toll-free line at (844) 319-3909, Monday - Friday 5AM - 7PM PT, Saturday & Sunday 6AM - 5PM PT, and a member of our team would be happy to assist you.

Articles in this section

• Why did I receive a Flex Pay refund via Zelle?
• Am I able to pay by phone?
• Are there any late fees?
• Are there any prepayment fees?
• Can I cancel my scheduled payment?
• Can I change my payment due date?
• Can I lower my monthly payment?
• Can I pay by check?
• Can I pay off my loan early?
• COVID-19 help for Upgrade customers