Auto Finance: I paid off my loan in the past, but I cannot find my title or lien release. What should I do?
To access your lien release, please contact us and provide the year, make, and VIN of your vehicle.
We are, unfortunately, unable to provide new titles. If you need a new title, please contact your local DMV for further assistance.
You can contact Upgrade by emailing us at autoservicing@upgrade.com. To speak with an Upgrade Support representative, you may call our toll-free line at (855) 598-1271, Monday - Friday 5AM - 7PM PT, Saturday & Sunday 6AM - 5PM PT.
Articles in this section
- Auto Finance: Are there any fees associated with making a payment?
- Auto Finance: Do I need to continue making payments if my insurance company says my vehicle is a total loss?
- Auto Finance: How can I dispute information on my credit report if I believe it’s inaccurate or incomplete?
- Auto Finance: How do I access my online account?
- Auto Finance: How do I change my payment due date?
- Auto Finance: How do I get my registration?
- Auto Finance: How long does my auto loan information stay on my credit report?
- Auto Finance: I don’t see the option to pre-qualify for auto financing through Upgrade. Am I not able to pre-qualify?
- Auto Finance: I paid off my loan in the past, but I cannot find my title or lien release. What should I do?
- Auto Finance: I want to sell my car, but I have an outstanding balance. How can I get my title so I can give it to the buyer?