What should I do if I'm having trouble making my auto financing payments?
If you're experiencing financial difficulties, notify us immediately so that we can explore your options to get back on track.
You can contact Upgrade by emailing us at autoservicing@upgrade.com. To speak with an Upgrade Support representative, you may call our toll-free line at (855) 598-1271 Monday - Friday 5AM - 7PM PT, Saturday & Sunday 6AM - 5PM PT.
Articles in this section
- Auto Finance: Are there any fees associated with making a payment?
- Auto Finance: Do I need to continue making payments if my insurance company says my vehicle is a total loss?
- Auto Finance: How can I dispute information on my credit report if I believe it’s inaccurate or incomplete?
- Auto Finance: How do I access my online account?
- Auto Finance: How do I change my payment due date?
- Auto Finance: How do I get my registration?
- Auto Finance: How long does my auto loan information stay on my credit report?
- Auto Finance: I don’t see the option to pre-qualify for auto financing through Upgrade. Am I not able to pre-qualify?
- Auto Finance: I paid off my loan in the past, but I cannot find my title or lien release. What should I do?
- Auto Finance: I want to sell my car, but I have an outstanding balance. How can I get my title so I can give it to the buyer?