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Upgrade

Upgrade is a consumer, financial technology platform. Established in 2017, our seasoned team aims to provide a platform to service affordable and responsible banking, payment, and credit products that help mainstream consumers move their finances in the right direction.

  • We have facilitated $40 billion in loans.

  • With 200+ financial institution partners, we focus on compliance-centric, long-term relationships with traditional depositories.

  • Our partnerships focus on loan purchase strategies that provide flexible, balance sheet solutions for:

    • Margin compression
    • Balance sheet diversification
    • Liquidity management
    • Income replacement
  • Headquartered in San Francisco, California, we also have offices in Phoenix, Atlanta, Orange County, Dallas, and a technology center in Montreal, Canada

For more information, please contact investor@upgrade.com.

Credit Union Partnerships

Upgrade partners with Credit Unions to purchase memberized loans we facilitate origination of through our direct to consumer website via an originating-bank partner model or via our Merchant/ Contractor network.

Our loan products include:

  • Personal loans
  • Cards that access a series of closed-end loans
  • Home improvement loans
  • Auto refinance loans
  • Indirect auto contracts
  • Flex Pay BNPL product

Our asset purchase program is flexible, with custom credit criteria, nationwide or geography-specific, and no minimum commitments:

  • Attractive yielding, short-duration loans from prime customers
  • Memberization in-funnel
  • Average onboarding ~30 days with dedicated onboarding team, easy integration, transparent diligence materials
  • Comprehensive portfolio monitoring and ongoing compliance/ audit support
  • Servicing retained by Upgrade

For more information, please contact investor@upgrade.com.

Personal Loans
Term: up to 7 years
Wtd. Avg FICO*: 717
Wtd. Avg Income: $115,046
Purpose CC /Dbt Cons: 87%
Purpose Home Improv / Large purchase: 7.5%
% LTV: NA
% Homeowners: ~50%
Personal Credit Line/Card
Term: 2, 3 and 5 year
Wtd. Avg FICO*: 707
Wtd. Avg Income: $111,264
Purpose CC /Dbt Cons: N/A
Purpose Home Improv / Large purchase: N/A
% LTV: NA
% Homeowners: 45%
Auto Refi
Term: 3-7 year
Wtd. Avg FICO*: 712
Wtd. Avg Income: $108,500
Purpose CC /Dbt Cons: N/A
Purpose Home Improv / Large purchase: N/A
% LTV: 120%
% Homeowners: 70%
* Minimum 660+ FICO. Upgrade facilitates loans below 660 FICO, which are typically sold to institutional investors. If you are interested, Upgrade can also offer below 660 FICO loans to your financial institution.

Credit Union Webinars

Consumer Credit - Digital Lending
Deposit & Loan Partnership - See How It Works
Upgrade Credit Union Partnerships

Our Offices

San Francisco

Headquarters

Phoenix

Service Center

Montreal

Engineering Center

Atlanta

Regional Office

Orange County

Regional Office

For more information, contact us at investor@upgrade.com