Memos
Jeffrey Meiler Joins Upgrade as Chief Operating Officer (COO)
San Francisco - January 23, 2025
We’re excited to announce that Jeffrey Meiler, the founder and former CEO of Best Egg, has joined Upgrade as our new Chief Operating Officer (COO). Jeffrey brings over 30 years of experience in the financial services and fintech industries, with a distinguished career across personal loans, credit cards, auto loans, HELOCs, and mobile payments.
“I’m thrilled to join Upgrade at such an exciting time for the company,” said Jeffrey Meiler. “I’ve long admired Upgrade’s multi-product platform and its ability to deliver value to consumers across a wide range of banking and credit products. I’m eager to contribute to the company’s continued success.”
Jeffrey’s career spans a variety of impactful roles in financial services. At Barclays, he led the company’s U.S. near-prime credit card efforts and served as head of strategy and corporate development for its U.S. card business. During his tenure, Barclaycard US became one of the top ten U.S. card issuers.
Before joining Upgrade, Jeffrey founded and served as CEO of Best Egg for 10 years, establishing it as a leading issuer of personal loans and building it into a highly successful fintech company.
“Jeffrey brings the deep expertise and experience we need as we continue scaling and innovating at Upgrade,” said Renaud Laplanche, CEO and Founder of Upgrade. “He shares our deep commitment to delivering consumer credit responsibly.”
As COO, Jeffrey is responsible for overseeing Upgrade’s personal loan product and operational strategy. He will play a key role in driving growth, focusing on scaling operations, and ensuring excellence in customer experience.
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