Memos
WestJet Selects Flex Pay to Bring Flexible Payment Options to Travellers
San Francisco - January 15, 2026
We’re proud to announce that WestJet, Canada’s second largest airline, has chosen Flex Pay, Upgrade’s Buy Now, Pay Later (BNPL) solution, to provide flexible payment options to travellers booking flights. WestJet guests can use Flex Pay to spread the cost of their flights into simple, affordable monthly installments.
“At WestJet, we’re committed to making air travel as accessible and seamless as possible for our guests,” Jennifer Bue, Senior Vice President, Treasurer and Deputy CFO WestJet. “By choosing Flex Pay, we’re giving travellers more flexibility to book their flights in a way that works best for them. Whether planning a long-awaited trip or a last-minute getaway, WestJet guests can fly with greater confidence and financial ease.”
Flex Pay is seamlessly integrated into WestJet’s online booking platform, ensuring a frictionless checkout experience. Guests booking with Flex Pay can select 3, 6, 9, 11, or 18-month terms, with financing rates and eligibility varying by customer.
"It’s an honour to work with one of Canada’s most established and trusted airlines," said Denise Heffron, Managing Director, Commercial, Flex Pay. "Flex Pay's proven track record of supporting airlines in offering customers more flexibility is a perfect fit with WestJet. We look forward to working closely with WestJet to bring more travellers to the places they love."

About Flex Pay
Flex Pay is a Buy Now, Pay Later solution offered by Upgrade, Inc. Upgrade is a financial technology company that offers affordable and responsible credit, mobile banking, and payment products to mainstream consumers. Since its inception in 2017, Upgrade has delivered over $42 billion in credit to over 7.5 million customers. Upgrade’s core products include: Personal Loans, Mobile Banking, Cards, BNPL, Auto Financing, and Home Improvement Financing.
Upgrade is headquartered in San Francisco, California, with an operations center in Phoenix, Arizona, a technology center in Montreal, Canada, and regional offices in Atlanta, Georgia, and Irvine, California. More information is available at: https://www.upgrade.com and https://www.upgrade.com/en-ca/flex-pay/
Loans made through Flex Pay by Upgrade are offered by these lending partners:
upgrade.com/flex-pay/lendersupgrade.com/flex-pay/privacyupgrade.com/flex-pay/terms
About WestJet
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Learn more about WestJet at westjet.com/en-ca/who-we-are (also available in French)
Follow WestJet on Facebook at facebook.com/westjet
Follow WestJet on X at x.com/westjet and x.com/WestJetNews
Follow WestJet on Instagram at instagram.com/westjet/
Follow WestJet on LinkedIn at linkedin.com/company/westjet
Subscribe to WestJet on YouTube at youtube.com/westjet
Email WestJet media relations at media@westjet.com
For more information, visit WestJet.com.
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