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Upgrade RevUp Rewards Terms & Conditions

Last Updated: 05/15/2025


The Upgrade RevUp Rewards, or the “Program” is powered by Rewardian, LLC (“Rewardian”) and made available by Upgrade, Inc. (“Upgrade”) to all dealerships in good standing who partner with Upgrade (“You,” “Your,” or “Dealerships”). By participating in Upgrade RevUp Rewards, You, on behalf of the Dealership, acknowledge that You have read, understand, and agree to be bound by these Program Terms & Conditions (the “Terms and Conditions”) and Upgrade’s Privacy Policy. By participating in the Program, You also agree to Rewardian’s Terms and Conditions and Privacy Policy, which are applicable to Your use of the Program website and any rewards redemption.

Dealerships can earn points based on a number of factors, including quarterly performance like tier qualifications (based on current quarterly dealership performance) or group qualifications (based on prior quarterly dealership performance) and other factors which are determined and applied by Upgrade in its sole discretion and subject to change. Dealership tier status can be viewed in the RevUp Rewards Dashboard, and may change as noted above. Total points are determined at the end of each calendar quarter and then made available for redemption within twenty one (21) days after each calendar quarter. Only Dealerships who meet the minimum number of contracts and required book-to-look percentage in a respective quarter and are in good standing may receive points. Points will: (1) not be redeemable at any time a Dealership is not in good standing; (2) expire on a rolling quarterly basis after 365 days if left unused; and (3) be deducted from future balances if contract(s) or deal(s) are canceled for any reason, which may result in a negative point balance.

For specific terms applicable to redemption of points for a reward, please review Rewardian’s applicable terms and conditions for the offer, which are established by Rewardian in its sole discretion. When You are redeeming Your points for a reward, You should review Rewardian’s specific terms, including Rewardian’s Privacy Policy. You acknowledge and agree that Upgrade has no control over information You may submit to a third party via Rewardian in connection with Your redemption of a reward. If You have any questions or concerns regarding a specific offer, please contact Rewardian directly at support@urewards.com or by calling 678-718-1853.

By participating in the Program, You further understand and agree to the following:

  1. Prohibited Uses. You represent and warrant that You will not access or use the Program to engage in any illegal, fraudulent, or other illicit activity.

  2. Trademarks. All trademarks are the property of their respective owners.

  3. Changes to Program. Upgrade may revise these Terms and Conditions from time to time in its sole discretion. The revised version will be effective at the time it is posted on the Program website. Please regularly check this webpage so you are aware of any changes. By continuing to participate in the Program after the effective date of any changes, You thereby agree to such changes in these Terms and Conditions. If You do not agree to these Terms and Conditions, or any revised version of these Terms and Conditions You should not use this Program.

  4. Warranty Disclaimer; Limitation of Liability. The Program and any related program content is provided “as is.” Upgrade and its bank partners (https://www.upgrade.com/bank-partners/), and their respective affiliates, directors, officers, employees, agents or contractors (together, “Upgrade Parties”) make no representations or warranties concerning the Program or any related program content, either express or implied, including, without limitations, warranties of title, merchantability, fitness for intended use or a particular purpose, non-infringement, and otherwise arising by law, custom, usage, trade practice, course of dealing or course of performance. Upgrade Parties do not warrant that the functionality or availability of the Program and any related program content will be uninterrupted or error-free, that defects will be corrected, or that they will be free of viruses or other harmful components. TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT WILL UPGRADE PARTIES BE LIABLE TO YOU OR TO ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, OR ANY OTHER SPECIAL, CONSEQUENTIAL, INCIDENTAL, DAMAGES, INJURY, CLAIM, OR LIABILITY OF ANY KIND ARISING FROM YOUR USE OF THE PROGRAM, EVEN IF THE UPGRADE PARTIES ARE AWARE OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  5. Termination of Program. We may, without prior notice or liability to You, discontinue the Program or modify the program by adding or removing features or functionalities, subject to applicable law.

  6. Tax. You will be solely responsible for any and all tax liability arising out of the Program. Please consult your tax advisor.